Effective Date: April 8, 2026

Thank you for choosing M&C Creations. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our business.

1. Shipping Fees

Shipping is not included in the base price of our products.

• Shipping is an additional fee that will be applied if you request delivery of your order.

• All shipping costs are calculated based on the delivery address provided at the time of purchase, including factors such as location, package weight, size, and carrier rates.

Customers will be informed of the total shipping cost before the order is finalized.

2. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

• M&C Creations is not responsible for delays, lost packages, or additional fees caused by incorrect or incomplete address information.

• If an order is returned due to an incorrect address, the customer may be required to pay additional shipping fees for reshipment.

3. Order Processing Time

• Orders are processed within 5–7 business daysu nless otherwise stated.

• Processing time does not include shipping time.

• Custom or made-to-order items may require additional processing time.

4. Shipping & Delivery Timeframes

• Delivery times vary depending on the shipping carrier and destination.

• Once your order has been shipped, M&C Creations does not have control over delivery speed or delays caused by the carrier, weather conditions, or other unforeseen circumstances.

• Estimated delivery times are provided by the carrier and are not guaranteed.

5. Tracking Information

• Once your order has been shipped, a tracking number will be provided to the contact information you supplied (email or phone number, if applicable).

• It is the customer’s responsibility to use the tracking information to monitor delivery status.

6. Lost, Stolen, or Delayed Packages

• M&C Creations is not liable for packages that are lost, stolen, or delayed after they have been handed over to the shipping carrier.

• If an issue arises, we recommend contacting the shipping carrier directly using your tracking number.

7. Shipping Refund Policy

• All shipping fees are non-refundable.

• Once an order has been shipped, the shipping cost cannot be refunded under any circumstances, including delays or delivery issues.

8. Damaged Items in Transit

If your order arrives damaged:

• Please contact us within [Insert Timeframe, e.g., 48 hours] of delivery.

• Include photos of the damaged item and packaging so we can review and assist accordingly.

9. Changes to Orders

• Any changes to shipping details must be requested before the order has been shipped.

• Once an order has been dispatched, we are unable to modify shipping information.

10. Contact Information

If you have any questions regarding shipping, please contact us:

M&C Creations
Email: reesecreations0712@gmail.com
Phone: 470-278-9098

By placing an order with M&C Creations, you agree to the terms outlined in this Shipping Policy.